Support Center

Connect with our dedicated support team from the USA and Nigeria for assistance with any issues.

Sarah Johnson
United States

Sarah Johnson

Account Specialist

4.8
Available:9AM - 5PM EST
Response Time:< 2 hours
Michael Williams
United States

Michael Williams

Payment Specialist

4.7
Available:8AM - 4PM PST
Response Time:< 1 hour
Chioma Okonkwo
Nigeria

Chioma Okonkwo

Event Support Manager

4.9
Available:9AM - 5PM WAT
Response Time:< 3 hours
David Chen
United States

David Chen

Technical Support Engineer

4.6
Available:24/7 Support
Response Time:< 30 minutes
Adebayo Olatunji
Nigeria

Adebayo Olatunji

Payment Specialist

4.8
Available:10AM - 6PM WAT
Response Time:< 2 hours
Emma Rogers
United States

Emma Rogers

Account Manager

4.7
Available:9AM - 5PM CST
Response Time:< 1 hour
Oluwaseun Adeleke
Nigeria

Oluwaseun Adeleke

Technical Support Specialist

4.9
Available:8AM - 4PM WAT
Response Time:< 1 hour
Jessica Martinez
United States

Jessica Martinez

Event Coordinator

4.8
Available:10AM - 6PM EST
Response Time:< 2 hours
Ngozi Eze
Nigeria

Ngozi Eze

Event Support Specialist

4.6
Available:9AM - 5PM WAT
Response Time:< 3 hours

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking on the Forgot Password link on the login page. You'll receive an email with instructions to create a new password.

What payment methods do you accept?

We accept credit/debit cards, PayPal, bank transfers, and mobile money payments depending on your location.

How do I create a new event?

Navigate to your dashboard, click on Create Event, fill out the event details form, and submit for review. Our team will approve your event within 24 hours.

What should I do if the app is not working properly?

Try clearing your cache and cookies, update the app to the latest version, or restart your device. If the issue persists, contact our technical support team.